This Privacy Policy explains how AKIB ENTERPRISE ("Service Provider", "we", "our", or "us") collects, uses, stores, and protects information when you use the Dharona mobile application ("Application").
By using the Application, you agree to the practices described in this Privacy Policy.
Information We Collect
When you download and use the Application, we may collect certain information, including:
- Your device's Internet Protocol (IP) address.
- The pages or screens you visit within the Application.
- The date, time, and duration of your visits.
- The total time you spend using the Application.
- Your mobile device's operating system.
- Information you voluntarily provide when using certain features of the Application.
How We Use Your Information
We may use collected information to:
- Operate and maintain the Application.
- Improve its features and performance.
- Understand how users interact with the Application.
- Provide important updates and service-related notices.
- Meet legal requirements.
- Where permitted by law, we may also send promotional messages.
Cookies and Similar Technologies
The Application or its third-party services may use cookies, software tools, and similar technologies to support features, understand app usage, and improve services.
Where required by law, we will ask for your permission before using technologies that are not essential to the Application's operation.
Sharing Information with Third Parties
We may share limited information with trusted service providers who help us operate, maintain, or improve the Application.
These providers may use the information only to perform services on our behalf and must follow appropriate privacy and security requirements.
- We may also share aggregated information that does not identify individual users.
- We may disclose information when required by law, to respond to legal requests, prevent fraud, protect safety, or protect our legal rights.
- We do not allow service providers working on our behalf to use shared information for their own independent purposes.
International Data Transfers
Some service providers may process or store information in countries outside your country of residence, including countries outside the European Economic Area (EEA).
Where required by law, we use appropriate safeguards for these transfers, which may include:
- Standard Contractual Clauses approved by the European Commission.
- Recognized legal arrangements for international data transfers.
- Your consent, where required by law.
Privacy laws may differ between countries. We take appropriate steps to protect your information when it is transferred.
Your Privacy Rights
Depending on your location and applicable laws, you may have the right to:
- Request access to your personal information.
- Ask us to correct inaccurate information.
- Request deletion of your personal information.
- Withdraw consent where processing is based on consent.
- Object to certain uses of your information.
- Request information about how your data is collected and used.
Submit your verification request directly to our privacy compliance department.
* We may need to verify your identity before processing certain requests.
California Privacy Rights (CCPA/CPRA)
If you are a California resident, you may have the right to:
- Know what personal information we collect and how we use it.
- Request deletion of your personal information.
- Opt out of the sale or sharing of personal information, where applicable.
- Receive equal service and treatment when exercising your privacy rights.
To submit a CCPA/CPRA request, contact us at: akibentconsole@gmail.com.
Data Retention
We keep information only for as long as necessary for the purposes described in this policy or as required by law.
Our general retention periods are:
| Data Category | Retention Window | Details / Conditions |
|---|---|---|
| Information You Provide | Use duration + 12 mos | During your active use of Dharona and for up to 12 months afterward, unless a longer period is legally required. |
| Automatically Collected Info | Up to 24 months | Retained for up to 24 months from collection date, unless a longer period is legally required. |
| Aggregated & Anonymized Data | Indefinitely | May be retained indefinitely because it cannot reasonably identify you. |
| Information Required by Law | Statutory Period | Retained strictly for the period mandated under applicable regional legislation. |
You may request deletion of your personal information by contacting us. Some information may need to be retained to meet legal obligations or maintain essential services.
Opting Out and Deleting Your Data
You can stop further information collection through the Application by uninstalling it from your device.
Uninstalling the Application does not automatically delete information already collected or shared with our service providers.
To request deletion of your previously collected information or withdraw your consent, email our operations desk.
Children's Privacy
The Application is not intended for children under 16 years of age, or the higher minimum age required by applicable law.
We do not knowingly collect personal information from children or intentionally market the Application to them.
Parents or legal guardians who believe a child has provided personal information to us may contact us to request its removal. Where permitted by law, parental or guardian consent must be provided for users under 16 when required.
Information Security
We take reasonable steps to protect your information from unauthorized access, loss, misuse, or disclosure. These measures may include physical, electronic, and organizational safeguards.
However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
Data Breach Notification
If a security incident affects your personal information, we will notify affected users and relevant authorities when required by applicable law.
Where required, we will explain the nature of the incident and the steps taken to address it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated effective date. Where required by law, we will obtain your consent before making significant changes.
Previous versions may be requested by contacting us at: akibentconsole@gmail.com.
Your Consent
Where we rely on your consent to process personal information, you provide it by actively agreeing to the relevant feature or activity.
You may withdraw your consent at any time. This will not affect processing that took place before your withdrawal. We may also process information where permitted by other applicable legal grounds.
Contact Us
If you have questions about this Privacy Policy, how your information is handled, or wish to exercise your privacy rights, please contact our team: